Introduction to Golestan Burn and Trauma Hospital

Due to the absence of a comprehensive specialized and subspecialized burn care center in western Iran, patients suffering from severe and extensive burns were compelled to seek advanced medical services in healthcare facilities located in other provinces. This issue had long been recognized as one of the major challenges facing the healthcare system in the Zagros region, and the establishment of a dedicated trauma and burn center was considered a strategic demand and an essential healthcare need for the region.

In response to this need and in line with the development of specialized healthcare infrastructure, Kermanshah University of Medical Sciences, through continuous efforts and strategic planning, successfully secured approval for the construction of Golestan Hospital during the visit of the Supreme Leader to Kermanshah Province in 2011. The financial resources required for the construction, equipping, and commissioning of the hospital were allocated and funded through the approved projects associated with this visit.

Golestan Hospital officially commenced operations in 2019 as the Specialized Burn and Trauma Center of Western Iran. The hospital was established with the mission of providing specialized, subspecialized, and multidisciplinary care to burn patients and other patient groups requiring advanced medical services. To achieve this goal, the hospital has been equipped with a comprehensive range of diagnostic, therapeutic, and support facilities.

The hospital’s paraclinical services include advanced radiology, ultrasonography, echocardiography, clinical laboratory, and pharmacy units. In addition, its inpatient and treatment departments comprise a specialized burn emergency unit, Intensive Care Unit (ICU), burn surgery and treatment wards, Bone Marrow Transplantation (BMT) unit, physiotherapy department, and various other specialized and support services, all operating in accordance with current healthcare standards and clinical best practices.

Today, Golestan Hospital serves as one of the strategic healthcare infrastructures in western Iran, playing a significant role in improving equitable access to specialized and subspecialized healthcare services, reducing patient referrals to other provinces, and enhancing the overall quality of healthcare delivery throughout the region.

Golestan Hospital, with 50 approved beds and advanced specialized and subspecialized infrastructure, is recognized as a referral center for specialized medical services and critical care. The hospital’s treatment capacity includes 20 dedicated burn beds (17 adult and 3 pediatric), 12 ICU beds, 18 Bone Marrow Transplantation beds, 6 emergency department beds, 6 special care beds, 2 operating room beds, 2 recovery beds, and 1 emergency operating room bed.

Currently, the total number of active beds has increased to 58, reflecting the effective utilization of available resources and the hospital’s readiness to meet the healthcare needs of both domestic and international patients. Furthermore, the hospital possesses considerable physical and operational expansion capacity, including the potential to add two additional beds within the operating room complex. This development capability will support future expansion of subspecialized services and increased patient admission capacity.

These capacities and expansion opportunities have established Golestan Hospital as a dynamic, progressive, and development-oriented institution committed to delivering safe, high-quality healthcare services in accordance with national and international standards.

Although the outpatient clinic section is not currently operational, it was designed with a development-oriented approach based on future healthcare expansion requirements. The existing infrastructure has been planned in such a way that each room within this section can be converted into an inpatient area accommodating two treatment beds, thereby providing the potential to increase the hospital’s operational capacity by an additional 10 inpatient beds.

Moreover, within the framework of its comprehensive Emergency, Disaster Management, and Business Continuity Plan, Golestan Hospital maintains the necessary preparedness and capacity for the rapid expansion of inpatient services and can increase its admission capacity by up to 21 additional beds when required. This capability is the result of strategic planning, robust support infrastructure, and flexible operational resources, enabling the hospital to respond effectively to sudden increases in healthcare demand during emergencies, mass casualty incidents, and public health crises. This preparedness demonstrates the hospital’s high level of organizational resilience and its commitment to maintaining the continuity of safe, high-quality, and standards-based healthcare services under all circumstances.

Care Standards and Services at Golestan Hospital

In alignment with international healthcare standards, Golestan Hospital provides a range of dedicated services to ensure the comfort and satisfaction of international patients, particularly those admitted to the burn unit. Our clinical and care processes are carefully managed with a focus on the following principles:

•    Accommodation and Privacy: Provision of private patient rooms maintained according to the highest standards of hygiene and cleanliness, ensuring patient comfort and privacy.

•    Specialized Medical Care and Monitoring: Continuous supervision and daily visits by the attending physician to ensure patient recovery progresses in accordance with established treatment protocols.

•    Experienced Multilingual Healthcare Team: Utilization of highly qualified nursing staff with extensive clinical experience and proficiency in foreign languages, ensuring effective communication and delivery of specialized patient-centered care.

•     Patient-Centered Education: Comprehensive counseling during hospitalization and detailed discharge instructions provided by healthcare professionals proficient in the patient’s language, empowering patients throughout their recovery process.

•    Follow-Up Protocols: Post-discharge patient follow-up management conducted according to physician-specific instructions and a structured care-level system to ensure continuity of treatment and optimal clinical outcomes.

•    Quality Management and Improvement: Continuous monitoring of healthcare processes by the Quality Improvement and Patient Safety Unit to facilitate regular evaluation and ongoing enhancement of service quality and patient safety standards.